Terms & Conditions

1. Precedence of Terms & Modifications

These Terms and Conditions shall govern all transactions between SCRUB SEVEN TRADING W.L.L. ("Company") and the Client, overrides all previous communications, and shall strictly supersede any standard terms and conditions provided by the Client, regardless of when such terms are issued. No variation, modification, or waiver of these Terms shall be legally binding unless expressly agreed to in advance, in writing, and signed by an authorized signatory of the Company.

2. Payment Terms, Late Payment Penalties & Suspension

  • Payment Due Date: Invoices are payable within twenty-one (21) business days from the date of issue, unless alternative payment terms are explicitly stated on the relevant invoice or purchase order.

  • Delay Compensation: In the event of non-payment or delayed payment beyond the due date, the Client agrees to pay a fixed contractual penalty equivalent to 10% of the total outstanding sum as pre-agreed compensation for administrative burden and financial loss suffered by the Company.

  • Suspension of Performance: The Company reserves the right to immediately suspend or withhold the provision of any ongoing services or supply of goods without prior formal notice or liability in the event of any payment delay.

3. Debt Recovery & Enforcement Costs

If any payment remains outstanding for more than sixty (60) calendar days beyond its due date, the Company reserves the right to refer the matter to an external debt collection agency or legal counsel. The Client shall bear all associated legal costs, court fees, attorney fees, and collection charges incurred by the Company in recovering the debt.

4. Tax Responsibilities & Gross-Up Clause

All invoice amounts are net figures, exclusive of any local or foreign withholding taxes, duties, levies, or statutory deductions applied by the laws of the Client’s jurisdiction. The Client shall remit the full invoice amount to the Company without set-off, deduction, or withholding. Any mandatory withholding tax required by foreign authorities shall be borne solely by the Client, who shall gross up the payment accordingly to ensure the Company receives the full invoiced amount.

5. Standard of Service & Limitation of Liability

  • Obligation of Means: The Company undertakes to perform its services diligently, using reasonable skill and care, within agreed timelines. However, all obligations of the Company are obligations of means (obligation de moyens) and not of outcome (obligation de résultat).

  • Indemnification & Third-Party Claims: The Company shall not be liable for, nor forced to join or appear as a third party in, any claims, damages, litigation, or demands brought against the Client by any end-consumer, client, or third party.

6. Claims & Defect Notifications

To be legally admissible, any claims regarding defective goods or unsatisfactory service performance must be formally submitted to the Company in writing via registered post (or official corporate communication) to its registered principal office within eight (8) days following the delivery of goods or completion of services. Failure to notify the Company within this timeframe constitutes full acceptance of the goods/services.

7. Governing Law & Jurisdiction

These Terms and Conditions, and all contractual relations arising hereunder, shall be exclusively governed by, construed, and enforced in accordance with the laws of the State of Qatar. The competent courts of Qatar shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.